Sam John - Perth TV Antenna Installation Expert
mob. 0488 808 801
Sam John's Bio
- Born: Fremantle, WA
- Year Started TV Magic: 2014
- Service Area: Perth, South
- Mob. 0488 808 801
- Fav TV Snack: Peanut M&M's
- Fav TV Show / Movie: Moon / Brooklyn 99
Career Highlights / Achievements
- 2015 Joined $5k club
- 2015 WINNER Best Customer Service!
- 2017 Rookie Tech of the Year!
- 2017 Rookie Salesman of the Year
- 2017 Franchisee of the Year!
- 2018 Rookie Salesman of the Year!
- 2019 Miestone 5000 Customers Serviced!
- 2020 Joined $10k club
An Interview with Sam John by Beth O
Beth: "Hi Sam! Long Time! Ready for the Interview?"
Beth: "You're coming on 10 years! 9 years in fact, so what's your favourite type of job to do after all this time?"
Sam: "RR jobs. Fixing TV Reception for customers"
Beth: "That's a popular favourite. May I ask, why is that particular job your favourite? Some guys have wall mounting, others Starlink or Media Rooms, but RR is the top favourite. Why?
Sam: "It's the most common job I do still and I just find them easy. I can do them with my eyes closed"
Beth: "Fair enough. So what's the biggest tip you've had from a customer. Tell me it's bigger than $50"
Sam: "Yeah I've had that several time, no my biggest Tip from a customer would have to be some gear. I was given some Kriz speakers, an amplifier and a 65inch TV"
Beth: "Noice!"Next, what's the most awkward customer experience you've ever had?"
Sam: "The customer told me over the phone that tomorrow morning was not a good time for him because he had to get a colonoscopy"
Beth: "Haha! That's funny, would could you POSSIBLY SAY TO THAT? but just laugh? "
Sam: "Ha well you know, it's not like I've had one to really relate and I like to be professional. Obviously just another over-sharer ... I really don't want to know these things about my customers "
Beth: "Haha true. And Sam what did you do again before TV Magic? Can you remember that long ago?"
Sam: "Web design"
Beth: "What about for fun, when you're not rescheduling customers for unplanned colonoscopy appointments? "
Sam: "Ha. DIY , Volleyball and Fishing"
Beth: "Awesome, awesome. Hey and what's your biggest achievement to date?"
Sam: "Bachelor's Degree"
Beth: "And last question, where on Earth would you call your most favourite place ever? "
Sam: "Lembongan Island, Bali "
Sam John with Craig Anderson
Sam John - 5000 Customers Served!
Sam John with International Comedian, Arj Barker
Sam John with his wife, Vivienne
Sam (Far right) celebrates servicing his 5000th customer in 2019
My Services Include..
"Hi, I'm Sam. Here at TV Magic, we provide a premium service to all of our customers by designing home theatres, repairing TV reception and catering to any of your home entertainment or TV related problems. We pay close attention to customers and provide a high level of customer service. We tailor our packages to suit your budget - giving you more bang for your buck."
- Sam John, Perth
Phone Sam on 0488 808 801 for all of your Digital TV needs in Perth.
2016 interview with Sam John by Danielle Read
Meet Sam, our resident Perth TV technician. Sam is a hardworking, dedicated and valued member of the TV Magic team and has even won awards for his skills and service! Get to know a little bit more about Sam here, during his interview as part of our Technician Spotlight series
-What were you doing before TV Magic? I was working in web design, but decided to move away from that area and start getting my hands dirty!
-How long have you been working with TV Magic? Since 2014
-What’s your favourite TV Show? The Simpsons.
-How do you spend your spare time? With my kids. I don't mind going fishing too, or camping when I can.
-Tell us your favourite part of your job. I didn't like sitting in an office, so moving around and meeting lots of interesting people has been really good. It's so satisfying completing jobs for the customers - no day is ever the same and ever day is so rewarding!
-Go-to TV snack? Chocolate Peanut M&Ms...Mmmm...
-Describe your average working day in three words. Time flies by!
Stay tuned for next week's Technician Spotlight! Who do you think should be interviewed next?